Washworld is known for our world class customer service. We are very proud that, in large measure, it is the availability of Washworld’s own technical service personnel that has earned us this stellar reputation. Our knowledgeable and experienced technicians are available 24 hours a day, all year round, a unique service not available from most other manufacturers. That uniqueness is appreciated by our customers. One owner/operator said, “I read great reports on the Washworld equipment from other car wash owners on the (internet) Forum. Washworld customer service is great. You really do get the feeling that someone cares about you getting your equipment running when those untimely maintenance issues pop up. Having their tech support available 24/7 is the best. Being the owner, manager and maintenance technician at my car wash, I really do feel that Washworld’s Tech Support cares about getting me running so that I’m not losing business.”
Through Washworld’s exclusive Washview Remote®, our technicians can assist operators by trouble shooting their individual machine with a direct link to their vehicle wash system. Washview’s direct communication often prevents the need for an on-site service call. This insures that any difficulties are remedied quickly and efficiently, thereby saving our customers time and money. Washworld takes that commitment to customer satisfaction very seriously. However if the need for an on-site visit is ever necessary, our dedicated domestic and international distributor network always stand ready to assist the customer with their local experienced service personnel.
At Washworld we stand behind our vehicle wash systems and strive to provide the assistance you, our customer, need so that you’re never alone. Our 24/7 technical support is yet another example of our motto, “Our World Revolves Around Your World” in action. And best of all, this unlimited telephone support is always free!